Lost data on form

  • Profile Image
    Chad D Barlow 
    Asked on April 23, 2017 at 04:38 PM

    Hello: 

    The form at this link below contained saved data when I returned to it three times last week. I tried to access the form again today, and all of the data is gone!

    https://form.jotform.us/70686419528164

    Can you retrieve the lost info? 

    Chad Barlow

  • Profile Image
    jonathan
    Answered on April 23, 2017 at 05:31 PM

    I checked the form https://www.jotform.us/form/70686419528164 and I see there are 4 existing submission data on the form.

    Are you saying that there were suppose to be more than 4 submissions on the form?

    Please clarify the issue and we will look further into it.

    ---

    Related guide: https://www.jotform.com/help/269-How-to-View-Form-Submissions

     

  • Profile Image
    Chad D Barlow 
    Answered on April 23, 2017 at 07:43 PM
    Please could you send me a screenshot of the data?
    ...
  • Profile Image
    jonathan
    Answered on April 23, 2017 at 08:29 PM

    You can view the existing submission data of the form when you login to the account at https://www.jotform.com/login

    User guide: How-to-View-Form-Submissions