What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Lost data on form

    Asked by Chad D Barlow  on April 23, 2017 at 04:38 PM

    Hello: 

    The form at this link below contained saved data when I returned to it three times last week. I tried to access the form again today, and all of the data is gone!

    https://form.jotform.us/70686419528164

    Can you retrieve the lost info? 

    Chad Barlow

  • Profile Image
    JotForm Support

    Answered by jonathan on April 23, 2017 at 05:31 PM

    I checked the form https://www.jotform.us/form/70686419528164 and I see there are 4 existing submission data on the form.

    Are you saying that there were suppose to be more than 4 submissions on the form?

    Please clarify the issue and we will look further into it.

    ---

    Related guide: https://www.jotform.com/help/269-How-to-View-Form-Submissions

     

  • Profile Image

    Answered by Chad D Barlow  on April 23, 2017 at 07:43 PM
    Please could you send me a screenshot of the data?
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on April 23, 2017 at 08:29 PM

    You can view the existing submission data of the form when you login to the account at https://www.jotform.com/login

    User guide: How-to-View-Form-Submissions