What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Everytime I log on I in the bounce list.

    Asked by daansys on April 23, 2017 at 04:43 PM

    How can this be corrected. david

     

    dlproctor@hotmail.com

     

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    JotForm Support

    Answered by jonathan on April 23, 2017 at 05:38 PM

    As of this checking, your account email was no longer in the bounce list. 

    To prevent bouncing related issue on your emails, review also the Notification Email setup of your form https://www.jotform.us/form/70905267014149

    Make sure that the email configuration is at least within the suggested on this user guide:

    https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues

    Let us know if  you need further assistance.