What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to remove theme to fix the field text color issue?

    Asked by coveredmagazine on April 23, 2017 at 07:48 PM

    Hi there,

     

    We have had feedback from our customers who are unable to fill out our JotForm time slot page on both desktop and mobile devices.

    I too have tried completing the form on desktop and mobile device and text does not appear in the text box, and checkboxes do not work either.

     

    Can you please let me know how this can be resolved?

     

    Kezia

    Page URL:
    https://form.jotform.co/70451454395862

    Screenshot
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    Answered by Ian on April 23, 2017 at 10:33 PM

    The issue is caused by the current theme you are using.

    Please remove the theme to fix the issue. 

    1. Click on the Form Designer icon

    2. Themes > Remove Theme

     

    Hope this helps.