What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I change my user name?

    Asked by belashoaib on April 23, 2017 at 07:54 PM

    I  would like to change my username from belashoaib to siaht and I can't do that I have tried to change, I was able to change my name but not my username

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    JotForm Support

    Answered by Chriistian on April 23, 2017 at 09:46 PM

    Since the username (siaht) is available, I have now changed your username from (belashoaib) to (siaht). Please note that now that the username has been changed, if you have set custom URLs of your forms, those custom URLs will not work anymore. So, you should re-create custom URLs of your forms. Please refer to this guide: How to Create a Custom URL of a Form?

    However, if you have other questions or concerns, please don't hesitate to contact us again.
    Regards.