What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Support

    Form Builder 4.0: Checkboxes do not appear in the builder

    Asked by candy on April 24, 2017 at 07:27 AM

    Our user named "bricabrackch" has reported us that checkboxes do not appear in the builder as you can see the screenshot below:

    They appear well in the V3 form builder and in the preview mode as seen below:

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    JotForm Support

    Answered by Rose on May 02, 2017 at 09:33 AM

    Hi Candy,

    Please thank the user for his patience.

    I was informed by the developer that the problem could be fixed if the css code on form is replaced with the css code provided inside trello ticket. Please check Trello board and send the injectcss.txt file to the user. The user should need to replace his current css code with the code in this file. 

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    JotForm Support

    Answered by candy on May 02, 2017 at 10:10 AM

    Hello Rose,

    The user was informed and sent the related codes.

    Thank you.