What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am unable to login

    Asked by Anna Ninneman  on April 24, 2017 at 09:27 AM


    This is my jotform form link and I cannot access it to view the information that my customers have entered. It asks me to login using my email address and I have tried all 3 of my addresses and they are not working.




    my email addresses are as follows:





    My phone number is 608-341-0420


    Please contact me and let me know how I can fix this. This is very urgent because I have members who have signed up through jotform and I have received their paypal payments for their CSA shares and now I can't access their sign up info.


    Thank you,

    Anna Ninneman

    Helianthus Farm

    5001 Brennan Road 

    Dodgeville, WI 53533



    Page URL:

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    JotForm Support

    Answered by Welvin on April 24, 2017 at 10:52 AM

    The form and three others are created using a guest account. None of the given email address has been registered with Jotform. Please create an account and let us know your username, we'll move the forms after. 


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    Answered by Anna Ninneman  on April 25, 2017 at 11:43 AM
    My username is "helianthusfarm"
    Thank you
    Get Outlook for Android
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    JotForm Support

    Answered by Welvin on April 25, 2017 at 12:49 PM

    I have moved the forms to your account. Please login to view and access the form data.