I am unable to login

  • Anna Ninneman
    Asked on April 24, 2017 at 9:27 AM

    Hi, 

    This is my jotform form link and I cannot access it to view the information that my customers have entered. It asks me to login using my email address and I have tried all 3 of my addresses and they are not working.

     

    https://www.jotform.com/build/70497207069159/publish

     

    my email addresses are as follows:

    annahelianthus@outlook.com

    aloeffler62183@gmail.com

    aninneman62183@gmail.com

     

    My phone number is 608-341-0420

     

    Please contact me and let me know how I can fix this. This is very urgent because I have members who have signed up through jotform and I have received their paypal payments for their CSA shares and now I can't access their sign up info.

     

    Thank you,

    Anna Ninneman

    Helianthus Farm

    5001 Brennan Road 

    Dodgeville, WI 53533

     

     

    Jotform Thread 1126978 Screenshot
    Page URL: https://www.facebook.com/helianthusfarm/?fref=nf&pnref=story#
  • Welvin Support Team Lead
    Replied on April 24, 2017 at 10:52 AM

    The form and three others are created using a guest account. None of the given email address has been registered with Jotform. Please create an account and let us know your username, we'll move the forms after. 

    https://www.jotform.com/signup 

  • Anna Ninneman
    Replied on April 25, 2017 at 11:43 AM
    My username is "helianthusfarm"
    Thank you
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  • Welvin Support Team Lead
    Replied on April 25, 2017 at 12:49 PM

    I have moved the forms to your account. Please login to view and access the form data.