What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are we getting random irrelevant submissions on our form?

    Asked by rangempls on April 24, 2017 at 12:13 PM

    We are getting dozens of random submissions on a JotForm embedded on our homepage. All of the submissions have random alphanumeric strings in the email field. The form on our website uses validation that prevents submissions like this, so they must be coming from another source.

    Any idea what's going on here?

    Page URL:
    https://rangempls.com

    Screenshot
  • Profile Image
    JotForm Support

    Answered by AIDAN on April 24, 2017 at 02:11 PM

    In light of the explanation that you kindly provided, and my examination of the embedded form, I would suggest two things:

    1. Adding the Google reCaptcha widget, for security reasons, in order to eliminate similar spam attempts in the future: https://widgets.jotform.com/widget/google_recaptcha

    2. Adding the Get Form Page URL widget, in order to know where would any future similar submissions come from: https://widgets.jotform.com/widget/get_form_page_url

    I hope this helps. If you need further assistance please let us know. Thank you.