What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Plan upgrade

    Asked by lostpawsrescue on April 24, 2017 at 12:36 PM

    Hi Jot Form!

    I am with a 501c3 rescue and was wondering if, upon proof, your site ever offers free upgrades? I see that you offer a 50% discount, we aren't sure if we are going to need a step up from the "free" level yet.

    Thanks for your time!

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    JotForm Support

    Answered by Kevin_G on April 24, 2017 at 02:30 PM

    If I understood correctly, you're looking to upgrade your account for free, please feel free to correct me if I'm wrong. 

    Currently we do offer a free plan, if you would require to increase your limits then you will need to upgrade your account to a paid plan, for non-profit organizations we do offer a 50% discount and you may apply submitting your info on the following form: https://www.jotform.com/nonprofit/pricing