I am not prompted to provide the decryption key for my encrypted form

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    Asked on April 24, 2017 at 12:49 PM

    No options showing to use private key to decrypt form data.

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    Answered on April 24, 2017 at 02:29 PM

    Please consider refreshing your browser cache, or trying to view the encrypted submissions in the incognito mode of your browser, to see if you get prompted to provide the private key.

    If you need further assistance please let us know. We will be happy to help. Thank you.