What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My server Ip adresse is ban ?

    Asked by Barbier on July 10, 2012 at 09:37 AM

    I realized for integrating forms on my site this morning and immediately after eating, I realize they no longer appear on my site.
    I had to connect to a VPN to connect to Jotform.

    Can you tell me why the IP address of my server I use was banned because its forms for my business site.
    Thank you in advance for your speed.

    Page URL:

  • Profile Image

    Answered by pinoytech on July 10, 2012 at 11:15 AM


    Upon checking your form and your account, I found out that your account was suspended for violating terms of use. One of your form "Infos_Pour_Cde_PackParo" has a password field which violates our terms of use. I just want you to know that we have a very strict autophishing detector that would automatically suspend accounts and disabled forms once detected used for phishing activities. All forms like registration forms, login forms, signup forms, etc. that has a password field is not supported by JotForm! We are sorry for the inconvenience that may have caused.

    If you need further assistance, feel free to contact us again if you need further assistance.

    Thank you!