What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot access my account

    Asked by heather on July 10, 2012 at 09:43 AM

    For some reason the site is saying that my email address is not found. My account is under my personal email Heather_Venable@yahoo.com and I forget my password.

    Please advise.

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    Answered by pinoytech on July 10, 2012 at 10:49 AM


    Upon checking your email address, I found out that this email address used to register for a guest account. My suggestion is register again using same email address that you use for your guest account to our free account.

    If you need further assistance, feel free to contact us again anytime.

    Thank you!