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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form giving an error message saying it is disabled?

    Asked by TEGProduction on April 24, 2017 at 01:52 PM

    I created a new form today, Mainstream Life Hacks, and when I try to preview it or go to the live form it says "Form not found. This form is disabled" 

    I have checked the settings and the form is enabled. I have tried checking and unchecking the setting. I have tried disabling and re-enabling through the "more" options in the "My Forms" list.


    Why does the form show as disabled? How can I enable it and use it?

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    JotForm Support

    Answered by ktyaguirre on April 24, 2017 at 03:29 PM

    Thank you for contacting us!

    We reviewed your form and found the phishing detector considered " hack " to be a highly suspicious word, that is why your account got auto-suspended.

    We encourage you to modify it in order not to draw unwanted attention.

    Your account is active and your form available for you to work on it.


    Thank you