What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Sub-account users configuration

    Asked by GestionSiC on April 24, 2017 at 02:03 PM

    Buenas tardes quiero consultar sobre las políticas de seguridad en sub cuentas para Compartir Formularios y Carpetas, es posible permitir modificar fichas pero bloquear el permiso para borrar, por ultimo las sub cuentas se deben registrar con un nuevo correo electrónico pero como ingreso el password asignado a la nueva cuenta?.

  • Profile Image
    JotForm Support

    Answered by jonathan on April 24, 2017 at 04:37 PM

    Please refer to our user guide:  How-to-Share-Forms-with-a-Sub-account-User

    Sub accounts cannot delete your shared forms. They can only view form submissions or edit the form.

    If you do not want the sub user to edit the forms, do not give Edit access. Give only View option.

    Example:

    ---

    You can create jotform account for sub users. Create the account using this link https://www.jotform.com/signup

    After creating the account, you can add it as your sub user.

    I hope this help. Let us know if you need further assistance.

  • Profile Image

    Answered by GestionSiC on April 25, 2017 at 09:37 AM

    Ok pregunta es posible asignar password diferentes a cada subcuenta?

  • Profile Image
    JotForm Developer

    Answered by Helen on April 25, 2017 at 10:47 AM

    Hello,

    Thank you for contacting us.

    You can create sub-account to share forms created under your account. Sub accounts can be created by entering the user's email address. The user will receive an invitation email from JotForm and the user has to sign-up first before he will be able to view the shared forms and submissions.

    Consequently, sub accounts like any normal free account, they have usernames and passwords. and the only difference is that they get access to forms/submissions of the main account who shared the form with sub account.

    If you have any other questions or issue, please do not hesitate to contact us.

  • Profile Image

    Answered by GestionSiC on April 25, 2017 at 12:18 PM

    Bien tengo la sub cuenta creada es posible limitar borrar envíos y solo permitir editarlos?

    adjunto imagen.

     

    Well I have the sub account created is it possible to limit delete shipments and only allow editing?

     

    attached image.

  • Profile Image
    JotForm Support

    Answered by AIDAN on April 25, 2017 at 01:49 PM

    I'm afraid it is not possible to achieve what your asked for, in terms of sub-account users permissions.

    One idea that could perhaps fill this gap, is creating an email notification and setting the sub-account user as the recipient, and then include the submission edit link in this email notification. This way the sub-account user would have emails containing edit links for all the form submissions, without being able to delete them.

    I hope this helps. If you need further assistance please let us know. Thank you.

  • Profile Image

    Answered by GestionSiC on April 25, 2017 at 03:16 PM

    Yes, but the problem here is that you can not see the old tabs, you can only see the new notifications.

    Query in case a subaccount erases tabs by mistake is it possible to recover them by means of backup requesting a jotform support by mail?

  • Profile Image
    JotForm Support

    Answered by jonathan on April 25, 2017 at 04:28 PM

    I created a separate thread for new question here https://www.jotform.com/answers/1128460

    We will attend to it shortly.