What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Want to be able to see different kinds of tickets (=products) to same purchases

    Asked by BSLA on April 24, 2017 at 02:43 PM

    If a member wants to bring a nonmember, you cannot not choose 1 of Member and 1 of nonmember at same time. HELP!

    Page URL:
    https://form.jotform.us/70676962681166

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Jan on April 24, 2017 at 10:27 PM

    Upon checking, I found out that your issue is now resolved. I can see that you enabled the "Users Can Select Multiple Products" option in the Additional Gateway Settings of the payment integration.

    Here's the result:

    If you need further help, please let us know. Thank you.