What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form only allowed one entry

    Asked by momentumkarate on April 24, 2017 at 02:49 PM

    I have regenerated it many times I am only clicking the submit button once

    Page URL:
    https://form.jotform.us/71065445084152

  • Profile Image
    JotForm Support

    Answered by John_Benson on April 24, 2017 at 05:14 PM

    You need to set the Unique Submission to "No Check". Upon checking your form, it is set to "Check Cookies only". That's the reason why you're not allowed to have multiple submissions on one device. Here's a screen animation guide on how to disable it:

    1. Login to your account and open the form.
    2. Go to the Settings section page.
    3. Select the Form Settings tab and click the Show More Options button.
    4. Under the Unique Submissions, select the No Check.

    Hope that helps. Please do get back to us if you have questions. Thank you.