What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are showing as disabled even though they shouldn't be

    Asked by Yukiaro on April 24, 2017 at 03:19 PM

    I switched to disabled and then enabled it again publishing it but it still gives me the error that it's disabled

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    JotForm Support

    Answered by AIDAN on April 24, 2017 at 05:59 PM

    I have examined your account, tested both your forms and they are working properly for me. I understand that your issue is resolved?

    Thank you in advance. We are awaiting your reply.

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    Answered by smllgas on April 24, 2017 at 08:22 PM

    Mine are disable too for some unknown reason. it was working the whole time and I wad checking the previews and now all of the forms say disabled when I try to view them.
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    JotForm Support

    Answered by Rose on April 25, 2017 at 01:59 AM

    @smllgas

    Thank you for reporting us. Your question was moved to another thread.As, you replied someone else's thread. Please follow up your issue at following thread. We will reply it in a short time.

    https://www.jotform.com/answers/1127772