What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Box Integration is no longer working on form

    Asked by ClayMcDaniel on April 24, 2017 at 03:29 PM

    Apparently the credentials expired between BOX and JotForm... I haven't received any updates since the 19th... Can you all push the info?

     

    Also, any idea on how to set a timer or reminder or something to let me know when / if I need to re-integrate JotForm and Box?

     

    Thanks!

     

     

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    JotForm Support

    Answered by Mike on April 24, 2017 at 06:32 PM

    Unfortunately, we do not have an option to push missing data. The integration is not supposed to have any expiration time.

    I have just tested the integration, but I was not able to reproduce the issue on my end. Please try to redo the integration to see if that helps with new submissions. If you do not receive any files after the reintegration (for new submissions), please let us know so we will be able to escalate this to our developers.