Box Integration is no longer working on form

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    Asked on April 24, 2017 at 03:29 PM

    Apparently the credentials expired between BOX and JotForm... I haven't received any updates since the 19th... Can you all push the info?


    Also, any idea on how to set a timer or reminder or something to let me know when / if I need to re-integrate Jotform and Box?





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    Answered on April 24, 2017 at 06:32 PM

    Unfortunately, we do not have an option to push missing data. The integration is not supposed to have any expiration time.

    I have just tested the integration, but I was not able to reproduce the issue on my end. Please try to redo the integration to see if that helps with new submissions. If you do not receive any files after the reintegration (for new submissions), please let us know so we will be able to escalate this to our developers.