What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to associate separate email notifications to drop-down items?

    Asked by ramjackmarketing on April 24, 2017 at 04:27 PM

    We have a system set up using another form service where, when a user selects one of many franchises in a drop-down selection tab then presses submit, three things happen: (1) the dealer at the selected franchise is notified, (2) the corporate company is notified, and (3) the user receives a confirmation email showing the info they entered along with some other info.  Is something like this possible via Jot Form?

  • Profile Image

    Answered by Ian on April 24, 2017 at 10:05 PM

    Yes, this can be achieved through Conditional logic and Setting up email notifications

    Please refer to the guide below that can help you with setting up conditions for emails.

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    To explain it better with example, lets say, I have a condition that if the Name field is filled, then the autoresponder will be sent to the email address.

    To set up autoresponder please refer https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email

    Setting up Autoresponder will allow to send email to the user filling the form with the information filled in by him or any custom information that you wish to send after the form is submitted.

    Hope this helps.