Link not working for public

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    saravolpatti
    Asked on April 24, 2017 at 05:12 PM

    We've gotten some responses that our link asks our users to register with jotform before they can submit their info. Can you please explain how this happened? 

     

    https://form.jotform.com/70826778398173

     

     

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    liyam
    Answered on April 24, 2017 at 10:09 PM

    I checked the form but I was not able to replicate the problem. What I'm suspecting is that the numeric ID is being stripped off and as a result, they end up going to the sign-in page of JotForm. Can you provide us more information on how you are sharing your link?

    Thanks.