What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to sign up

    Asked by Brandy Esther Zubrod  on April 24, 2017 at 09:01 PM

    I can't get past the beginning. I used my email as my username and it's saying I can't. I changed it and I'm still not moving forward

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    JotForm Support

    Answered by Jan on April 25, 2017 at 02:47 AM

    My understanding is that you're having an issue in regards to signing up for a JotForm account. Please go to the sign-up page (https://www.jotform.com/signup) and register again.

    Please take note that you cannot use @ character in the username. Please provide only alphanumeric characters in the username field. 

    Hope that helps. Thank you.