What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are disabled?

    Asked by smllgas on April 25, 2017 at 01:57 AM
    Mine are disable too for some unknown reason. it was working the whole time and I wad checking the previews and now all of the forms say disabled when I try to view them.
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    JotForm Support

    Answered by Rose on April 25, 2017 at 02:07 AM

    Thank you for contacting us. 

    When I checked your account, I found out that your account has been auto-suspended by our anti-phishing system due to password field on your forms. 

    Please note that asking personal information such as password as in your form, is strictly forbidden due to violation of our terms of use. 

    So, I deleted password field from two forms and activated your account. Your forms are active now. If you insist on collecting such data, your account will be suspended again.