What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Downgrading to free plan

    Asked by messagetreasurer on April 25, 2017 at 03:24 AM


    I don't use enough forms to justify Bronze pricing. How can I downgrade to the free plan?

    Thanks in advance,

    Jennifer Higgins

    Message Paris

  • Profile Image
    JotForm Support

    Answered by John_Benson on April 25, 2017 at 04:00 AM

    Hi Jennifer,

    I checked your account and it is under the Bronze plan. If you want to downgrade back to free account, here's a guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    Please do get back to us if you have questions.