My desired image is still not available as an option for Facebook thumbnail

  • Profile Image
    Asked on April 25, 2017 at 09:32 AM

    I was having problems with my Facebook thumbnail when posting my link in a FB post yesterday. Your associate Kiran advised me to make my desired image the header.  This still didn't solve my problem.  Facebook is still only giving me the previous options.  I tried logging out and back in to Facebook and Jotform.  I also tried clearing my cache.  Do you have any other suggestions.  I have attached the desired image.

  • Profile Image
    Answered on April 25, 2017 at 10:22 AM


    I tried to post your form ( into my facebook profile and I think this is the right image for the post:

    Can you please try again and turn back to us with the results.

    Thank you very much.