What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Change email for our account

    Asked by ukasb on April 25, 2017 at 09:42 AM


    Somehow a former users emails (shermsmeier@uky.edu) is listed on our account still. Can you please tell me how to remove this email and add in mine (jessica.proskin@uky.edu). The first person does not work here anymore and she keeps getting all of our important updates. 

    Thank  you, 

    Jessica Proskin 

  • Profile Image
    JotForm Support

    Answered by John_Benson on April 25, 2017 at 11:15 AM

    You can change the email address in the Account Profile page. Here's how:

    1. Login to your account.
    2. Go to this link: https://www.jotform.com/myaccount/profile
    3. Click the Pen tool to change the Email address of the account.

    Hope that helps. Please do get back to us if you have questions.



    Related guides: