How can I add multiple users to my account?

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    mahurin111
    Asked on April 25, 2017 at 10:00 AM

    We need to be able to have our HR dept, staffing dept, and recruitment dept log into the account. How are we able to do that? Are we only allowed to have one sign on and password? If that is the case, if multiple people are in the site at one time under that same log on, will be not all be able to access what we need? Also, if thats the case, I need to change my log on and password information to a different email that I am ok with everyone in my company having and using.

     

    Thanks

  • Profile Image
    ashwin_d
    Answered on April 25, 2017 at 11:39 AM

    Hello mahurin111,

    Please note that you do not have to share your account username/password with any one. You can take advantage of our "Sub-user account" feature which will allow you to add sub-users in your account and share all or specific form with desired permissions. This type of users are to assist you in your work. You may like to take a look at the following guide which should help you:  http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    I did check your account and found that you have active silver plan which allows you to add 10 sub-user account. Please check the screenshot below for sub-user limit of each subscription plan:

     

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!