What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have 3 items set up in paypal, but only want one to be available on each form

    Asked by tlgoossens on July 10, 2012 at 02:15 PM
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    Answered by AtacanC on July 10, 2012 at 07:18 PM

    I'm sorry to say but i wasn't able to understand what you mean. Can you please provide us more details? And it would be also very helpful if you can tell us the form ID.

    Thanks for your cooperation.

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    Answered by tlgoossens on July 10, 2012 at 07:33 PM

    Sorry,I know the question was not clear.  I dont have the form finalized, but here is what we need.  We are a school district selling brick pavers as a fundraiser.  There are 3 different sizes, each with a different price.  The user needs to be able to submit a form with the text they want engraved during the purchase.  Each size has a different text limit, so i want a different form for each one, limiting the amount of characters that can be entered in the text box.

    I only want to have the specific brick size they are purchasing integrated into the form so the size of the text box matches the brick.  If I have all 3 bricks set up in paypal wizard, they all show up on the form.  What If I set up 3 unique jot form accounts?


    Thanks, Tim Goossens

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    Answered by jeanettebmz on July 11, 2012 at 12:59 AM

    Hello Tim

    You don't need to create 3 accounts in order to create 3 forms. A Jotform account can handle countless forms.

    So feel free to create separate forms for each brick size.

    If you still have questions, do not hesitate to look for the answers

    We are always happy to assist


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    Answered by tlgoossens on July 11, 2012 at 07:54 AM

    Hi Jeanette,


    i know i can create 3 forms with one account, but it seems that if i have set up more than one item in the paypal integration, then they will all show up on each form.  I only want one of my 3 bricks to integrate with the form.

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    JotForm Support

    Answered by jonathan on July 11, 2012 at 08:25 AM

    @ tlgoossens

    Hi, you can actually use Condition on the form to Show/Hide the appropriate textbox field for the appropriate selected item in your My Product..

    I cloned your form and did a test of the logic condition. In my form I added another brick type in products. Base on the selected brick type, the textbox field changes for the appropriate selected.

    Please check the form here.

    Please inform us if this suggestion is not enough for what you need.


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    Answered by tlgoossens on July 12, 2012 at 08:04 AM

    Hi Jonathan,


    I think that might do the trick.  I need to rethink the process, but it will work.  Thanks, for your help.