What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to send emails based on the user's input?

    Asked by french22 on April 25, 2017 at 10:39 AM

    I am trying to create a form that will send the leads to different store locations based on the zip code from where the lead originated from.  I know there is a "if" function somewhere but I cannot find it.  I have an excel spreadsheet with all of the zip codes and corresponding store emails where the leads should go.  Can you provide detailed instructions?  I would even be willing to pay a professional to help with this project.

    URGENT deadline!

     

    Thanks much,

    Jeff Taylor

    (828) 768-6955

    jeff@taylormademarketing.com

     

    The site is being built now in WIX.

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Nik_C on April 25, 2017 at 12:07 PM

    Here is how you can create conditional email sending based on the Zip code field value:

    1) I would replace the Zip code field with Number field just so you can use Conditions to check the input:

    2) Go Settings-Conditions and create a new condition:

    3) Choose the Change email recipient condition:

    4) And create a condition that will send appropriate email based on the user's input:

    Hope it helps.

    Let us know how it worked.

    Thank you!