What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I lose my user and email ... how recover it ?

    Asked by Simon on July 10, 2012 at 02:41 PM

    Hi, I just lose my User ID and I don't remember the email i use for register. Does it's possible for you to let me know the email I use with one of my form number ?

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    Answered by pinoytech on July 10, 2012 at 02:44 PM


    Can you provide us one of your form URL so we can check it and for further assistance?

    I'm looking forward hearing from you!

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    Answered by mtlimprimerie on July 10, 2012 at 02:55 PM
    Here's the code I add to the website <script type="text/javascript" src="http://form .jotform. ca/jsform/20605607634248"></script>

    I d'ont give you the URL, because the website is in maintenance mode.

    Bests Regards
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    Answered by pinoytech on July 10, 2012 at 02:58 PM


    This form is under the username of "groupealpec" account and the email is info@************.com.

    If you need further assistance, feel free to contact us again.

    Thank you!

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    Answered by Simon on July 10, 2012 at 03:32 PM

    Thanks you so much, I never see a fast service like that.

    Does it's possible to delete this treat since it's resolved and not usefull for anybody ?

    Bests regards

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    Answered by aaaaasc on November 01, 2013 at 05:52 AM