What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why is my page unavailable!!

    Asked by AshleyWhittenPhotography on April 25, 2017 at 11:44 AM

    In my contracts, my page is available!


    When I went to check the link, right before I sent it out to a client, it says it is unavailable.


    I need to send this out ASAP!





    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on April 25, 2017 at 01:24 PM

    I checked the form direct link (http://www.jotformpro.com/form/52767990592977) and it is working fine on my end.

    Please try resetting the custom URL and edit it again to your own preferences. See image below:

    1. Login to your account and open the form.
    2. Go to the Publish section page and select the Quick Share tab.
    3. Click the Reset button.
    4. After that, click the Edit button for custom URL. 

    Here's a guide: How-to-Create-a-Custom-URL-of-a-Form

    Let us know how it goes. Thank you.