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    Free Text HTML does NOT show up in the actual form but it DOES show in preview!

    Asked by sysadminums on July 10, 2012 at 02:47 PM


    I made a form and I placed a 2 line Free Text at the buttom of the form. When I checked the preview the free text shows up nicely. However when I click on "Open in new tab" or paste the link inot any browser the free text does not show and the HTML code does not contain the free text either.

    Did I miss something? Can yo help?


  • Profile Image

    Answered by pinoytech on July 10, 2012 at 02:54 PM


    I have checked your form and didn't replicate the said issue. Have you tried already deleting your browser cache and cookies? If not, please give a try and use this URL http://www.jotform.us/form/21877502409153 instead of http://form.jotform.us/form/21877502409153.

    Feel free to contact us again if you need further assistance.

    Thank you!

  • Profile Image

    Answered by sysadminums on July 11, 2012 at 01:05 PM

    I definitely cleared the browser's cache and tried with a different browser several times, before I wrote on the Forum.

    Nonetheless, it works now. Thank you very much!

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    Answered by pinoytech on July 11, 2012 at 01:38 PM

    Good to hear that! If you need further assistance, please don't hesitate to contact us again.

    Thank you!