- Dave CooleyAsked on April 25, 2017 at 12:45 PM
I'm a new consultant with The Franchise Consulting Company (FCC).
FCC uses jotform.com for clients to submit Confidential Questionnaires (CQ).
When a client submits a CQ, the CQ info should be integrated with the FCC's Vanilla Soft (VS) program.
Also, the consultant should receive an email from jotform.com notifying a client has submitted a CQ and the actual CQ is attached to the email.
CQs my clients have submitted have not been integrated into my account at VS, nor am I receiving email notifications.
Can someone please help me?
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- JotForm SupportKiranAnswered on April 25, 2017 at 02:17 PM
Unfortunately, there is no direct integration available with Vanilla Soft. However, it may be possible to integrate them using the API/webhooks. If you can provide us with the form ID/URL that you are experiencing the issue so that we can take a look and provide you with necessary assistance.
We will wait for your response. Thank you!