My customers are being charged twice or multiple times

  • jennifer@blissfest.org
    Asked on April 25, 2017 at 1:09 PM

    Many of our customers are being charged twice or multiple times when they apply. 

    It has happened to many more customers than in the past. 

    Are we doing something wrong? Are they doing something wrong?

    Please advise. 

     

    Thank you! 

     

    Dan 

    dan@blissfest.org 

    231-348-7047

    231-330-3613

  • Kiran Support Team Lead
    Replied on April 25, 2017 at 2:47 PM

    This is a duplicate thread to https://www.jotform.com/answers/1123679- which is just addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

    Thank you!