What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cant save my form

    Asked by Eloy Fortunato on July 10, 2012 at 02:59 PM

    I was trying to save a new form and it's giving me an error "data can be decoded" one of your agents told to clear the cache even try it in other browser (chrome) but it still giving me the same error.

    What am i supposed to do?

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    Answered by AtacanC on July 10, 2012 at 04:30 PM

    We apologize for any inconvenience this may have caused you. Are you still experiencing the said issue? I have just created a new form and i was able to save it. Have you also tried to edit and save your form on a different browser?

    Can you please try again and let us know if the problem persists?