What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Return to saved page in "Save and Continue Later"

    Asked by ilutheran on July 10, 2012 at 03:24 PM

    We've set up the "Save and Continue Later" feature on our multi-page form. When the respondent clicks the link in the email he/she receives in order to return to their partially finished survey, is there any way to take them directly to the page where they left off?  Currently it always brings them back to the first page of the form, even if they had gotten through, say, 3 pages of it when they saved it originally.

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    Answered by jeanettebmz on July 10, 2012 at 08:22 PM

    To my knowledge this is not possible, because this feature is based on the session and email address of the user, not the page .

    Hope one of my colleagues can find a workaround for your special request

    Best regards,


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    Answered by marcucci on July 11, 2012 at 05:07 AM

    The same happens to me! can you hel us?

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    JotForm Support

    Answered by jonathan on July 11, 2012 at 06:26 AM


    Please provide us more details on what area you need help with. Much better also if you create your own separate post using this link.

    As for the OP question, jeanette already suggested the answer. 

    As an alternative, the autoresponder email and Edit_link added on the message can also allow the users to continue and update a form at a later phase.


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    Answered by jaycw7 on September 03, 2012 at 02:07 PM

    How do you set up the save and continue feature?

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    Answered by fxr on September 03, 2012 at 02:17 PM

    The user guide entry is here

    Let us know if you have any questions on it or need any help implementing by opening a new thread.