What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have a problem with payments. A customer is only charged €1.

    Asked by talkandlearn on January 09, 2011 at 03:04 PM

    One of my customers has contacted me to say they have tried to make a payment but after being directed to Paypal and filling out their card details they are only charged €1. Is this a problem with Jotform or Paypal? Your help is much appreciated. 

     

    P.s great site!! I use several forms on my website with great success. The form are easy to create and the site is easy to navigate with all the options I require and more.  

     

    Thank you.

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    JotForm Founder

    Answered by aytekin on January 10, 2011 at 02:14 PM

    Can you tell me which form has this problem?

    I have tested your "Take Lesson" form a few times and it did not ask for 1 Euro. It asked for the price I selected.