- baguapalmAsked on January 09, 2011 at 04:47 PM
Can you explain me how the Paypal pending submissions works? I can see some payment in a list. What should I do? Did Paypal did accept the payements?
- JotForm FounderaytekinAnswered on January 10, 2011 at 02:20 PM
If someone just clicks on the submit buttons on your form and just leaves without making a payment that person is placed on the pending submissions page.
That means the user has been sent to PayPal and never received back.
If the payment is received that becomes a real submissions, not a "pending" one.
- baguapalmAnswered on January 10, 2011 at 04:21 PM
Thanks that's clear now!