Pending Paypal submissions

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    Asked on January 09, 2011 at 04:47 PM


    Can you explain me how the Paypal pending submissions works? I can see some payment in a list. What should I do? Did Paypal did accept the payements?




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    Answered on January 10, 2011 at 02:20 PM

    If someone just clicks on the submit buttons on your form and just leaves without making a payment that person is placed on the pending submissions page.

    That means the user has been sent to PayPal and never received back.

    If the payment is received that becomes a real submissions, not a "pending" one.

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    Answered on January 10, 2011 at 04:21 PM

    Thanks that's clear now!