What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I'm having intermittent problems with e-mail notifications

    Asked by oneadamclaude on July 10, 2012 at 05:19 PM

    How do I make sure I get every e-mail notification, and not just some of them? The from address is noreply@jotform.com.

    Form: http://jotform.us/form/20946249010145

    Page URL:

  • Profile Image

    Answered by AtacanC on July 10, 2012 at 07:09 PM

    I've just checked our email logs and on of your email address was in our bounce list. I've now removed it and should be working fine by now. May i also suggest you to add JotMail's Ip Addresses to your mail provider's whitelist?