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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How do we integrate email into self-hosted jotform

    Asked by chjotform on July 10, 2012 at 06:33 PM


    We have previously being using the online version of jotform and it was working well. But because of conflicts with some of our security applications we decided to self-host.

    Installation has gone well and we have already imported our forms and submission with the help of support.

    But we can't seem to get any new submission in our self-hosted enviroment to email.

    When I try to foward a submission via email it gives the error "Cannot evaluate JSON" and when when we complete a form that emails the submission we get this "Error on query: SELECT * FROM 'bounced_emails 'WHERE 'email' = 'chjotform@ourdomain.com" Error returned: Table 'jotform.bounced_emails' doesn't exist"

    We have installed all the requirements but still no go.

    Any help would be much appreciated.


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    Answered by jeanettebmz on July 11, 2012 at 12:32 AM


    Please send your concer to the following email addres:


    Best regards