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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do we integrate email into self-hosted jotform

    Asked by chjotform on July 10, 2012 at 06:33 PM

    Hi,

    We have previously being using the online version of jotform and it was working well. But because of conflicts with some of our security applications we decided to self-host.

    Installation has gone well and we have already imported our forms and submission with the help of support.

    But we can't seem to get any new submission in our self-hosted enviroment to email.

    When I try to foward a submission via email it gives the error "Cannot evaluate JSON" and when when we complete a form that emails the submission we get this "Error on query: SELECT * FROM 'bounced_emails 'WHERE 'email' = 'chjotform@ourdomain.com" Error returned: Table 'jotform.bounced_emails' doesn't exist"

    We have installed all the requirements but still no go.

    Any help would be much appreciated.


    Thanks,

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    Answered by jeanettebmz on July 11, 2012 at 12:32 AM

    @chjotform

    Please send your concer to the following email addres:

    support@interlogy.com

    Best regards

    Jeanette