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mcarnival168Asked on April 26, 2017 at 2:20 AM
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CharlieReplied on April 26, 2017 at 4:05 AM
Hi,
JotForm can be viewed in any web browser with an internet connection. However, if the ISP or country filters or blocks our domains or IP addresses then we might not be able to do something about that. If I am not mistaken, China is quite strict on censorship. We did have cases where our domains were blocked in China, but I believed our developers have already resolved that. May we know if you are receiving reports from users in China that they cannot submit or view JotForm forms? We'll wait for your response.
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mcarnival168Replied on April 26, 2017 at 5:43 AMDear Charlie,
Unfortunately, i have received a few complaints that some users from China
could not send their response using my form in Jotform. So, i am sending
you this question for confirmation. Please help to resolve my problem. The
link to my form is as follows :
https://form.jotform.me/mcarnival168/2017-carnival--2017-merchant-applic
Please also take note that my form should also cater to other countries as
well because i am dealing with worldwide merchants.
Thanks and regards,
LOUIE
Thank you .
Best Regards,
O2O Department
*MBI Marketing Sdn Bhd*
No:2 , Jalan Avenue 1 ,
Ampang Avenue ,
68000 , Ampang , Selangor , Malaysia.
Tel:- +(603) 4292 1973
Biz Hour: 10am - 7pm (Mon-Fri)
Website:- www.mmallv2u.n et
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Nik_CReplied on April 26, 2017 at 6:33 AM
I checked the URL you provided and it looks like it is blocked. But please try to use this one instead:
https://jotform.me/mcarnival168/2017-carnival--2017-merchant-applic
That one should work, I just checked and it is not blocked:
Please try and let us know if you experience any difficulties.
Thank you!
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mcarnival168Replied on April 26, 2017 at 7:43 AMDear JotForm,
What about the EMBED code? How do i generate a new embed code based on the
new link? Can you please advice or provide me with the code?
So in the future when i create new forms, what should i do to so that my
forms are not blocked in China or any part of the world?
Thanks and regards,
LOUIE
Thank you .
Best Regards,
O2O Department
*MBI Marketing Sdn Bhd*
No:2 , Jalan Avenue 1 ,
Ampang Avenue ,
68000 , Ampang , Selangor , Malaysia.
Tel:- +(603) 4292 1973
Biz Hour: 10am - 7pm (Mon-Fri)
Website:- www.mmallv2u.n et
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HelenReplied on April 26, 2017 at 8:19 AM
Hello Louie,
Thank you for contacting us.
I have moved your question to another thread. You can follow your answer via this link: https://www.jotform.com/answers/1129051
Please let us know if you need any further assistance.