What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    IP to whitelisting

    Asked by lestina on April 26, 2017 at 03:17 AM

    Hi,

    my email sender add your email noreply@jotform.com (I use only this your email like sender) to whitelist and he found anywhere this IP  185.18.28.12 and add it to whitelist too - but this is not in your list of IP adress . It is possible, it is your IP too?

    Thanks for help.

     

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    JotForm Support

    Answered by Rose on April 26, 2017 at 04:24 AM

    Thank you for reporting us.

    The mentioned IP does not belong to us. I do not how or where you got it. You can find our current IP addresses at following user guide.

    https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    If you have more questions, please feel free to contact us.