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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My embedded form cannot be displayed: Form not found

    Asked by pendesign on April 26, 2017 at 06:06 AM

    I've contact you about a form that desapear...

    This is the umbading code in my website :

     

        <iframe

          id="JotFormIFrame"

          onload="window.parent.scrollTo(0,0)"

          allowtransparency="true"

          src="https://form.jotformeu.com/42663526895366"

          frameborder="0"

          style="width:100%;

          height:539px;

          border:none;"

          scrolling="no">

        </iframe>

        <script type="text/javascript">

          window.handleIFrameMessage = function(e) {

            var args = e.data.split(":");

            var iframe = document.getElementById("JotFormIFrame");

            if (!iframe)

              return;

            switch (args[0]) {

              case "scrollIntoView":

                iframe.scrollIntoView();

                break;

              case "setHeight":

                iframe.style.height = args[1] + "px";

                break;

              case "collapseErrorPage":

                if (iframe.clientHeight > window.innerHeight) {

                  iframe.style.height = window.innerHeight + "px";

                }

                break;

              case "reloadPage":

                window.location.reload();

                break;

            }

            var isJotForm = (e.origin.indexOf("jotform") > -1) ? true : false;

            if(isJotForm && "contentWindow" in iframe && "postMessage" in iframe.contentWindow) {

              var urls = {"docurl":encodeURIComponent(document.URL),"referrer":encodeURIComponent(document.referrer)};

              iframe.contentWindow.postMessage(JSON.stringify({"type":"urls","value":urls}), "*");

            }

          };

          if (window.addEventListener) {

            window.addEventListener("message", handleIFrameMessage, false);

          } else if (window.attachEvent) {

            window.attachEvent("onmessage", handleIFrameMessage);

          }

          if(window.location.href && window.location.href.indexOf("?") > -1) {

            var ifr = document.getElementById("JotFormIFrame");

            var get = window.location.href.substr(window.location.href.indexOf("?") + 1);

            if(ifr && get.length > 0) {

              var src = ifr.src;

              src = src.indexOf("?") > -1 ? src + "&" + get : src  + "?" + get;

              ifr.src = src;

            }

          }

          </script>

    Page URL:
    https://californialimousines.fr/en/contacter-california-limousines-par<br/>is.html

  • Profile Image
    JotForm Support

    Answered by amy on April 26, 2017 at 07:11 AM

    Hi,

    When I check your form which is titled as "Contact rapide : California Limousines", I have found it in trash folder. 

    Please sign in your Jotform account and go to the "Trash" folder. Then please restore your form. 

    Note: Please be careful not to purge it. If you purge it, this operation cannot be undone. 

    Also, you can check our user guide which is about this issue:

    How to Restore Deleted Forms

    If you need further assistance, let us know.

    Thank you.

    Kindest Regards.