What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Bounce list

    Asked by Selchemsabianair on April 26, 2017 at 08:26 AM

    Hi I have created an account with jotform and it tells me the email address has been added to bounce list so a click on remove from bounce list as the email address is correct and working but the a little while later I get the same message

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    Answered by Sven on April 26, 2017 at 09:36 AM

    Please note that emails are automatically added to the bounce list due to several reasons, usually because your mail server is rejecting messages due to suspected spam.


    Please see the guide below to prevent this issue from happening in the future:



    Thank you.