Submissions not being sent

We're not recieving any emails when forms are submitted for Sider Crete Site Inquiry. We noticed this a few weeks ago. Test emails (from inside the Jotform admin) come through OK, but nothing when the form is submitted. The form is located at  https://www.sider-crete.com/product-information-and-pricing-request/

Steps we've taken so far:

Check spam folders - nothing there

whitelist Jotform

Update send from email on form to use our server

update embed code

Hello,

Thank you for contacting us.

I have checked your form's e-mail logs ad found that your recipient e-mail "sales@sider-crete.com" was in our Bounce list. As you can see below:

I have removed it, you can receive your Notification e-mails now.You may have a look at them to learn how to prevent e-mail bouncing issues and how to remove your e-mail from bounce list if it is in. 

https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues

If you need any further assistance, please do not hesitate to contact us.