What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Drive Spreadsheet Integration Missing Responses

    Asked by crukestal on April 26, 2017 at 10:57 AM

    Hi, we are having our form responses populate a Google Drive Spreadsheet.  Unfortunately it has been intermittently missing responses which has really messed up our administrative team.  Before we were using Google Forms and never had that problem.  What is needed to correct this?   Any other suggestions or ideas besides giving the administrative team access to my JotForm account?

    Thanks!

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    JotForm Support

    Answered by david on April 26, 2017 at 12:43 PM

    Let us know which form you are having trouble with.  We can try to push the full set of submissions through to the sheet.  You can also remove the integration and add it back once again.  This will integrate with a new sheet complete with all current data.