- flotAsked on April 26, 2017 at 12:31 PM
I recently had my three forms disabled because I was informed that I was collecting credit card data incorrectly. JotForm "scrubbed" my forms and removed the credit card number, expiration date and CCV number inputs from these three forms.
However, when I looked at Order Form templates, I saw that these forms templates, such as the Cookie Order Form template, included fields for submitting credit card information. How is this different from the fields I had in my forms to collect this information?
I need to collect this information from clients so I can make their vacation payments to cruise lines and tour companies.
- JotForm SupportJohn_BensonAnswered on April 26, 2017 at 02:32 PM
However, you can ask for the contact number of your client on your form so you can call and ask them about their credit card information you need in order to make vacation payments.
You can also try using our payment tools. Here's a guide: https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form
Link for the guides that you might find it useful: http://www.jotform.com/help/chapter-7-Payment+Forms
The templates "Cookie Order Form" is using a Payment Integration. Credit card information will not be directly made available to you. This information will only be visible to the payment processor.
Let us know if you have questions. Thank you.