What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens after we reach 10 payment submissions with Free accounts?

    Asked by jonreese on April 26, 2017 at 04:44 PM

    On the Free plan, what happens when we've reached our maximum payments (10, is it?). Does the form simply stop accepting payments? Are we automatically upgraded and charged? Are we notified when we're close to our max? 

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    JotForm Support

    Answered by AIDAN on April 26, 2017 at 06:10 PM

    When you reach the 10 payment submissions, your Free account would go into the overlimit status, and your form will no longer be accepting submissions/payments.

    Please note that you won't be automatically upgraded and charged.

    I hope this helps. If you need further assistance please let us know. Thank you.