What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Last Name field is empty when integrating MailChimp name fields with Full Name field in Jotform

    Asked by JarrodMichael on April 26, 2017 at 05:03 PM
    This DOESN'T WORK..... First name fills imports correctly but the last name is then left empty. Why is this so hard? 
  • Profile Image
    JotForm Support

    Answered by Welvin on April 26, 2017 at 05:15 PM

    I just tried the integration, the full name field is mapped correctly on MailChimp. You can test this form https://www.jotform.com/32956120238957. Please confirm your subscription and look for your preferences, you'll see the name fields are being populated correctly.


    If you cannot get it to work in the existing integration, I would suggest redoing the whole thing. Remove the integration and integrate the form again with MailChimp.