What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form disabled?

    Asked by bjkimura on April 26, 2017 at 07:17 PM


    I am trying to make an application form for my student to fill out. but it became disabled. Why?

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    JotForm Support

    Answered by Chriistian on April 26, 2017 at 08:30 PM

    Your account was suspended because your form (http://jotform.com/70945359675168) was detected by our Phishing Detector as a phishing form and that's why your form has been disabled. Please note that asking credit card information using the regular fields on the form is against our Terms of Use.

    Please remove the guilty fields on your form and refrain from doing this in the future so that you won't be suspended again.

    Let us know if you need further assistance.